B+ MyBankTracker Rating

Burke & Herbert Bank

About Burke & Herbert Bank

Burke & Herbert bank is a local bank with a proud history of being "At Your Service," successfully serving generations of individuals, families and businesses for 161 years. We are Virginia's oldest bank, owned and operated by members of the Burke or Herbert families since 1852. Our success lies in our customer service and our ability to blend old-fashioned values with modern conveniences such as Online Banking and Mobile Banking. We even include no-fee ATMs with personal checking, savings or money market accounts. Burke & Herbert Bank is a Member, FDIC.

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Burke & Herbert Bank Bank Customer Reviews

  •  
    M
    Reviewed By matinicus Jan 5, 2017

    Lousy online, better in person

    I've B&H for years. They struggle with anything digital: Their website is crazy busy-looking and clunky to use. The ATMs work most of the time, but choke on checks enough to be annoying. Their app is flat out lousy, and only accepts checks up to $2,000. Other banks take larger checks; one suspects B&H hasn't realized they can put a hold on larger check LIKE EVERYONE ELSE. They've also gotten more like a "Big Bank" and want to charge you for every little thing. They used to give you free cashier's checks. I keep a significant balance but have to threaten to close my account to get a cashier's check. It's not worth pissing off your customer for the $6 you get for a cashier's check. It takes forever and repeated phone calls to get a replacement ATM card. B&H is slowly becoming like all the other banks.

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  •  
    M
    Reviewed By Michelle Aug 2, 2012

    Great Customer Service!

    My mother had just passed and she didn’t have enough life insurance for me to bury her. So i called burke herbert, and mind you she lived in chicago, and there are no branches
    in chicago. However they accept atm cards, but my limit was set for a small amount. The bank manager increase my limit and i was able to pay for my mother’s burial plot. Thank you so much burke and herbert!!!!!!!!!!!!!

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
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  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A