B+ MyBankTracker Rating

Busey Bank

About Busey Bank

With five lines of business—personal, mortgage, commercial, cash management and wealth management—working together as One Busey, we can meet all your financial needs with confidence. Customers who partner with us are rewarded with the Busey Advantage—regional capabilities and local priorities. It's a commitment that has stood the test of time.

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MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Busey Bank Bank Customer Reviews

  • L
    Reviewed By Leann Aug 15, 2012

    Terrible Service, Incompetent Workers, Lots Of Fees.

    I was told when the auto bill pay was put into place that either you could use the bill pay (i have automatic deduction for 90% of my bills already set up through the billing company for the service - tv, internet, whatever) so the bill pay was not needed for me. Or i could have a check direct deposited at least once a month. I get paid every other week and it is direct deposited so it was no big deal. Apparently that is incorrect because i was still charged monthly for "inactive auto bill pay". From january 2012 until july 2012, i was charged $115 for fees (none of which were overdrafts or anything like that). In 2011, the fees totaled into the $200 range for the full year. Every person i talked to gave me a different story. I'm done.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A