C MyBankTracker Rating

Cadence Bank

About Cadence Bank

With over 100 years of strength and a solid reputation for trust in our past, Cadence is a regional bank with a network of over 35 locations in Mississippi, Tennessee, Alabama, Florida and Georgia. From our roots as local, community based banks, we have developed a wise and sensible approach to serving our customers. An approach that is centered on personal, individual service, in tune with your needs for today and keeping pace with your dreams for tomorrow.

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MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Cadence Bank Bank Customer Reviews

  •  
    CG
    Reviewed By Cindy G. Nov 30, 2012

    Worst Ever

    The branch manager makes a rubber band sound smart. The area manager gets her jolly out of firing people. The teller when i said "this is the last check i will be depositing here" 14,000. 00 - then lied and i have a witness and said i was taking all of my money out on monday - wtf after sitting in line in the drive thru all i said was this was the last check. 4 hours later the not so smart branch manager calls me and says "we are placing a hold on your check since you are closing your account on monday" i advised him so this was "punishment" and he stuttered.

    Then i spoke with the other person who is just mean and she said the same thing the teller said you were going to take your money out monday so we are going to place a hold on it. This is hostage. They suck. There is no service they like to fire the people there that were decent. What more is there to say it used to be a drive thru fast food place. I bet the service was better. I see the below i have to say 1 because there is no place for -100.

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  •  
    P
    Reviewed By pcoutlee Feb 21, 2017

    FEES "FEE'S and FRAUD!!!

    I opened a checking account with Cadence Bank back in November of 2016. I hadn't gotten my SS Deposit Transferred to this acct to this day. I wrote a check to a company which bounced, and I was charged $35 in my acct. When I got paid I went into the bank and the check that was being returned was in there, so I made a deposit to pay for the check and for the $30.00 fee this company uses for returned checks. Now here it is Feb, 2017 and that SPECIFIC CHECK IN GENERAL'S FEE has been going in and out of my acct giving me a $35 charge. I called corporate to this service and they said "NO, That fee for that check was paid, you owe us a zero balance. ( This company is sending me a certified letter this week showing. The woman at this corporate for fees told me that the bank is letting this go through, not them ) I went back to the back and told them, the company is verifying that the $30 fee is PAID IN FULL. The Banks' Checking Account person came out of her office to the front where I was discussing this matter and had my print out in her hand..She got a tone with me and stated" This check service company will change that number and keep running it..I thought WTH!!..So I then go home, call this corporate again about this FEE to the place of business that I wrote the check and paid IN FULL...They still stated...NO IT"S PAID... So I go back to the bank and told them once again....The Checking acct person told me.." You need to close this account and open a new one"...WTH>...Is this bank using my acct as extra income for them???..She ( the checking acct woman) Told me that the Branch Manager from this store, where I wrote the check ( which has been paid) was in their bank, and she talked to her about this..(((( I'M SORRY THAT WAS MY PRIVACY..THERE IS A PRIVATE POLICY ACT!!!..HOW DARE HER...Therefore, I have now gotten an Attorney and will pursue this to the end!!..DO NOT OPEN ANY ACCOUNT WITH THEM AT ALL!!!!!!!...FRAUD should be their name!!

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  •  
    J
    Reviewed By Jasonsmouse Sep 11, 2015

    Almost kept me from buying my house!

    If I could rate it 0 stars I would! 24 hours from closing/buying our dream home and them coming up with the 15% until we sold our current house to pay it back they said we needed to come up with another 5% because our house was in a rural area. This transaction has been going on for a month now and they pull this in the last 24 hours? Me and my wife's credit scores are both over 800. I hope that this will change ur mind about doing business with this bank! My wife has been in tears all day and my patience has been beyond pussed! They have lost out on our business and I hope yours in the future!

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A