B+ MyBankTracker Rating

Capital City Bank

About Capital City Bank

Capital City Bank Group, Inc. provides a full range of financial services at 68 banking offices, one mortgage lending office, and 79 ATMs in Florida, Georgia, and Alabama. None of this would be possible without the vision and dedication of George W. Saxon, the dry goods store owner who founded Capital City Bank more than a century ago.

Capital City Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Capital City Bank Bank Customer Reviews

  • M
    Reviewed By Manny6449 Dec 12, 2015

    Untrustworthy/Unreliable

    What can't I say I've been with them for years and out of nowhere they start to suck big time I mean bad really really bad customer service especially over the phone first time I called I got this guy that says one thing and doesn't happen and the second time I called it got way worse I mean this lady sounded like she had no idea what the hell was going on and the lobby schedule is garbage if you work a regular job from 8 to 5 Goodluck trying to get in there and fix anything not opened during the weekends. Save your time and money somewhere else.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A