B+ MyBankTracker Rating

Cathay Bank

About Cathay Bank

In 1962, Cathay Bank opened for business with the mission of providing financial services to the growing but underserved Chinese-American community in the greater Los Angeles area, thus becoming the first Chinese-American bank in Southern California. Recognizing that the community it served was part of a more diverse one, Cathay Bank adopted the motto "An Open Door for All." Its rapid expansion was fueled by successive waves of immigration, burgeoning trade between America and Asia, and the economic develop

Cathay Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Cathay Bank Bank Customer Reviews

  • F
    Reviewed By friend_4 Feb 27, 2015

    An old-fashioned bank, very slow bank tellers

    This bank is so old fashioned that I am surprised this bank still exists and has decent financial health. Bank tellers are slow, have poor commands of English, and bad attitudes in general. Limited locations in California and New York, and only centered in Chinese communities. This bank is not keeping up with the mobile and online banking like those big banks. One thing they do slightly better than some other bank is their customer service over the phone. Again, albeit bad in English, customer reps try very hard to solve customer's issues with satisfaction. By the way, unlike big banks, their customer service is not 24/7, but from 6 am to 6pm PST.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A