Charter One Bank

National Bank, charterone.com

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Rating
MyBankTracker rating based on the following criteria that includes customer reviews, financial health, bank fees and other key factors compared to the other banks.
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About the Bank

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Charter One Bank Fees

  • National Average
  • Monthly Inactivity N/A $6
  • Non-Sufficient Fund (Overdraft) $20 $30
  • Stop Payment item $25 $27
  • Return Deposit $10 $13
  • Domestic Wire Transfer (Outbound) $21 $22
  • Domestic Wire Transfer (Inbound) $21 $10
  • Non-Bank ATM $2.8 $1.0

Locations & Hours

map of local branches and ATMs
Branches
809

We found bank branches & ATMs within miles of .

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Latest Customer Reviews

  •  
    Reviewed By ambram2595 Jun 26, 2016

    great bank! never had any issues with them

    i used to have a checking account with charter one, now citizens bank since they changed the name. I miss having a checking account with them to be honest. I have toke out student loans with this bank and I have gotten great interest rates and payment plans.

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  •  
    Reviewed By angrycustomer21 Apr 28, 2016

    Crooks

    This bank does not care about their customers, they are crooks and out to take every penny they can from you. I would never recommend this bank to anyone.

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  •  
    Reviewed By KevinSemple Sep 28, 2015

    Charter One Mortgage

    We had a second mortgage through Charter One. After the rates dropped to an all time low we tried to refinance or "re-structure" our loan. I worked with our primary mortgage holder and had no trouble with the re-write. All I ever got from Charter One was the run around. I received numerous letters and phone calls from Charter One. Some of the letters did not have the proper account number on them. It was actually an account from someone else. We put some payments on hold because of their ineptitude while trying to re-structure the loan. Eventually we ended up selling our house and paid-off both loans. It has now been over one year & we find out now that our credit rating has a "black mark" on it because of all of the confusion & lack of quality employees with Charter One. We were told that even though our loan was paid-in-full, the "bad credit" event would remain on our record for 7 years. STAY AWAY FROM THIS COMPANY. CHARTER ONE SUCKS!!!

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