Most Popular Accounts
About the Bank
Acquired in 2004 by Citizens Financial Group, Inc., Charter One Bank has branches in Illinois, Ohio, Indiana and Michigan. Despite the use of the different names, the two banks are otherwise the same. Charter One has been fully integrated into Citizens, and has adopted an identical logo. The websites for both banks are also identical, with the only difference being the name. Citizens customers can bank at Charter One locations and vice-versa. Combined they are the ninth-largest bank in the United States with over $128 billion in assets and 1,400 branches across 13 states.
Charter One Bank Fees
- National Average
- Monthly Inactivity N/A $6
- Non-Sufficient Fund (Overdraft) $20 $30
- Stop Payment item $25 $27
- Return Deposit $10 $13
- Domestic Wire Transfer (Outbound) $21 $22
- Domestic Wire Transfer (Inbound) $21 $10
- Non-Bank ATM $2.8 $1.0
Locations & Hours
Locations & Hours
We found bank branches & ATMs within miles of .View Locations & Hours
Latest Customer Reviews
Reviewed By ambram2595 Jun 26, 2016
great bank! never had any issues with them
i used to have a checking account with charter one, now citizens bank since they changed the name. I miss having a checking account with them to be honest. I have toke out student loans with this bank and I have gotten great interest rates and payment plans.Thank you for your feedback Is this review helpful?
Reviewed By angrycustomer21 Apr 28, 2016
This bank does not care about their customers, they are crooks and out to take every penny they can from you. I would never recommend this bank to anyone.Thank you for your feedback Is this review helpful?
Reviewed By KevinSemple Sep 28, 2015
Charter One Mortgage
We had a second mortgage through Charter One. After the rates dropped to an all time low we tried to refinance or "re-structure" our loan. I worked with our primary mortgage holder and had no trouble with the re-write. All I ever got from Charter One was the run around. I received numerous letters and phone calls from Charter One. Some of the letters did not have the proper account number on them. It was actually an account from someone else. We put some payments on hold because of their ineptitude while trying to re-structure the loan. Eventually we ended up selling our house and paid-off both loans. It has now been over one year & we find out now that our credit rating has a "black mark" on it because of all of the confusion & lack of quality employees with Charter One. We were told that even though our loan was paid-in-full, the "bad credit" event would remain on our record for 7 years. STAY AWAY FROM THIS COMPANY. CHARTER ONE SUCKS!!!Thank you for your feedback Is this review helpful?