A MyBankTracker Rating

Community Bank, National Association

About Community Bank, National Association

Community Bank, N.A. (CBNA) is headquartered in DeWitt New York, a suburb of Syracuse and has branch offices located in Upstate New York stretching diagonally from Northern New York to the Southern Tier and west to Lake Erie. Its predecessor bank was founded in 1866, and it is the wholly-owned banking subsidiary of Community Bank System, Inc. (CBSI).

Community Bank, National Association logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Community Bank, National Association Bank Customer Reviews

  • DG
    Reviewed By Dilan G. Oct 1, 2012

    One Of The Best In The Area

    Big fan of the free checking plan, had it for two years and have never had a single fee. Friendly customer support and free atms, wish they had a branch in belmont though. All systems work like a bank should, take money out when you need it and store it when you don't.

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  • RP
    Reviewed By Ryan P. Jan 22, 2011

    Horrid!!!

    This bank is large in New York's Southern Tier and the North Country. I opened my first ever checking account there because they had a branch right on my rural college campus. I really shouldn't have because I switched within a year. My "Free" account was charged for initial checks as well as a charge of $.10 for every time I used my debit card (credit or debit). It;s not a lot but it adds up quickly when that's all you use! Tellers always seem pissed off to help you too! They're are better banks out there!

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  • S
    Reviewed By starfire Dec 8, 2014

    Nichols, N.Y. Branch

    I don't know what branches the bad reviews were about but I have been banking with the Nichols, NY branch for so many years I don't even remember the year I started banking there. Has to be somewhere around 40 years I think. I love my bank and would be devastated if I had to change. I used to live part time in Florida and had personal experience with accounts in 3 different banks there. 2 were not good experiences. 1 was OK. Believe me - Nichols Branch is excellent.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
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  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A