B MyBankTracker Rating

Dean Co-operative Bank

About Dean Co-operative Bank

Dean Bank is a mutual community bank headquartered in Franklin, Massachusetts. Their branches are also in Bellingham, Blackstone and Mendon. They serve the communities of Norfolk County and the Blackstone Valley region of Massachusetts and northern Rhode Island. They are a full-service bank meeting the financial needs of individuals, families and businesses with deposit, lending, insurance and investment products and services. Their focus is on their customers, helping them to live a better life and reach their dreams and goals.

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MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Dean Co-operative Bank Bank Customer Reviews

  • DB
    Reviewed By Dean B. Jun 28, 2012

    Banking Is Fine. Mortgage Has Been Nothing But Awful To Miserable Since Closing.

    The only word that really comes to mind is inexperienced. I have had nothing but headaches since the closing of my mortgage back in 2006. My property requires flood insurance as the bottom 4 feet of my basement are in a "flood zone" since having this insurance, no one has been able to actually determine escrow as no one on the bank end has a real clue as to what is going on.

    After 4 years of the loan the bank decides to double the amount of required coverage and add $1,000. 00 a year in payments at my expense, conveniently this happens as my wife if 7 months pregnant with our first. The little man turns one and we get notification that our escrow account is all messed up from this and we now owe an extra $500. 00 a month to our already high payment because we are underwater from the market change since 2006.

    We can't refinance, i have had telemarketers hang up on me after i tell them what we own on the house. I work 3 jobs, and my wife works as well, we're struggling to keep the 3 of us afloat and dean bank magically wants an extra $6k? What gets me the most is that their slogan is "we see people, not numbers" or something to that extent... Bullshit.

    Thank you for your feedback Is this review helpful?

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
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  • Domestic Wire Transfer (Outbound) N/A 0
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