B MyBankTracker Rating

Fidelity Co-operative Bank

About Fidelity Co-operative Bank

Fidelity Bank is one of the oldest and continually growing independent, local community banks in Central Massachusetts. They offer a full range of Banking, Investment and Insurance products to families, individuals, businesses and entire communities throughout the Central Massachusetts area and beyond.

Fidelity Co-operative Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Fidelity Co-operative Bank Bank Customer Reviews

  • Z
    Reviewed By zionicion Oct 22, 2012

    A Mess

    This bank has been terrible to deal with. I worked with them to get a construction loan and it was a nightmare. I decided to go with them because they had a great interest rate. I regret it now. This bank has terrible communication skills and the people I worked with were inexperienced at best. They either didn't know what they were doing, were too busy, or gave me incorrect information. On any given day I had to call 10 times (I'm not joking) to reach someone. They would always set "It will be all set tomorrow." Tomorrow would come and go and they wouldn't do a thing until I called back (10 more times). Once I finally got the loan taken care of I had the displeasure of using their website. The entire bank apparently only has one phone number, that is currently always busy. I hate to say it but I would rather bank at Bank Of America and that is really saying something...

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A