C+ MyBankTracker Rating

Fidelity Co-operative Bank

About Fidelity Co-operative Bank

Fidelity Bank is one of the oldest and continually growing independent, local community banks in Central Massachusetts. They offer a full range of Banking, Investment and Insurance products to families, individuals, businesses and entire communities throughout the Central Massachusetts area and beyond.

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Fidelity Co-operative Bank Bank Customer Reviews

  •  
    Z
    Reviewed By zionicion Oct 22, 2012

    A Mess

    This bank has been terrible to deal with. I worked with them to get a construction loan and it was a nightmare. I decided to go with them because they had a great interest rate. I regret it now. This bank has terrible communication skills and the people I worked with were inexperienced at best. They either didn't know what they were doing, were too busy, or gave me incorrect information. On any given day I had to call 10 times (I'm not joking) to reach someone. They would always set "It will be all set tomorrow." Tomorrow would come and go and they wouldn't do a thing until I called back (10 more times). Once I finally got the loan taken care of I had the displeasure of using their website. The entire bank apparently only has one phone number, that is currently always busy. I hate to say it but I would rather bank at Bank Of America and that is really saying something...

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A