A+ MyBankTracker Rating

First Hawaiian Bank

About First Hawaiian Bank

First Hawaiian Bank is a subsidiary of BancWest Corporation, a regional financial services company with total assets of more than $74.2 billion as of December 31, 2007. BancWest is a subsidiary of BNP Paribas, a European leader in banking and financial services, with a signif icant and growing presence in the United States.

First Hawaiian Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful First Hawaiian Bank Bank Customer Reviews

  • M
    Reviewed By Maile2012 Mar 24, 2014

    Not going to this bank ever again

    Went in with my niece to open her up an account. The teller (who was friendly with a smile) told me to go to the new account desk. Went there only to have lady there with a disgusted look on her face just staring at us. No smile no hello nothing! So I told her hi and explained that teller told me to come here because my niece would like to open an account. Still no hello and still no smile she told us to sit down. After maybe 5 minutes of explaining more in detail this employee still had a bad attitude so after all that I said never mind going to another bank and left. Never will go to that bank again!

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  • M
    Reviewed By Mosquito Oct 5, 2015

    Worst Bank in Hawaii

    Terrible hour of operation. Terrible customer service and they charge for your own bank statements. Horrible bank.

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  • W
    Reviewed By WTFFHB Jan 3, 2015

    INCOMPETENT FOOLS!

    These poor retarded and incompetent fools have caused me endless distress and to lose half my income for sometime to come! Several weeks ago, I opened an additional checking account so that I could link all my utility bills, Amazon, Netflix, Google and Paypal to this account and its debit card. However, the link to this crucial debit card have been broken for most of the time for weeks; whereupon, I was denied purchases on Amazon, declined at grocery stores, had my internet service disrupted, and denied on my Paypal account – the last being very crucial, because I derive half my income from Ebay – and, since I have not been able to pay for my purchases, I have been restricted from my Ebay account and have run out of inventory for my business! I have gone to rectify the problem in person on several occasions at this branch over several weeks, and each time been given assurance that the problem had been fixed; and yet, to this day, my debit card is still unauthorized to make any transaction – not even a balance inquiry through an ATM! I am absolutely fed up and feel it necessary to take legal action in order to recoup my costs. These are absolutely the most inept bunch of morons that I've ever encountered!

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A