A MyBankTracker Rating

First Technology Federal Credit Union

About First Technology Federal Credit Union

First Technology Federal Credit Union is headquartered in Mountain View and is the 4th largest credit union in the state of California. It is also the 10th largest credit union in the nation. It was established in 1970 and as of March of 2014, it had grown to 826 employees and 370,449 members.

First Technology Federal Credit Union logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

MyBankTracker
Rating
Poor
Fair
Average
Good
Excellent

Branches
0
ATMs
0

We found bank branches & ATMs within miles of .

View Locations & Hours

Customer Reviews

Most Helpful First Technology Federal Credit Union Bank Customer Reviews

  • B
    Reviewed By Brookelee Aug 26, 2016

    Just NOT good anymore!!!

    I have had an account with this conpany since it was HPEFCU (Hewlett Packard Employees Federal Credit Union)! I was 5! When it was acquired by Addison Avenue, their quality of service remianed, so I remained loyal.... NOW, well now not so much... They have been acquired yet AGAIN, this time by the current company FIRST TECHNOLOGY FEDERAL CREDIT UNION. Let me say, the customer service, TERRIBLE!! The quality of products, TERRIBLE!! Their willingness to help long-time members-NONE!! Even their fraud department is THE WORST!!! My card constantly has fraudulent activity on it, which they miss! BUT they freeze my card without giving me notice when I am making legitimate purchases! And the customer service repa in the fraud department are RUDE and rarely know why you are calling.... Like they are confused that you are RETURNING a FRAUD ALERT CALL?!?!? Really?!???!
    Not to even get into the fact that their "NEW AND IMPROVED " website won't even allow me to log on! So I can ONLY use the mobile site or call in to do my banking, because there are VERY FEW local (and NO convenient) branches... Just about the only redeeming quality about this bank is that they do still credit your ATM fees from other banks. To me that alone is just not worth this inexcusable customer service and failing quality of product when dealing with my finances and life savings!!
    As stressful as it is after 28 LONG YEARS my husband and I are now bank shopping...

    Thank you for your feedback Is this review helpful?

  • Next {{(rate.apy * 100 | number:2) + '%'}} N/A {{'$' + (1 * rate.minimum_balance | number:0)}} {{'$' + (1 * rate.minimum | number:0)}}
  • No results matching your search. Please try again.
  • Next {{(rate.apy * 100 | number:2) + '%'}} N/A {{'$' + (1 * rate.minimum_balance | number:0)}} {{'$' + (1 * rate.minimum | number:0)}}
  • No results matching your search. Please try again.
  • Next {{'$' + rate.annual_fee}} N/A {{(rate.intro_apr * 100 | number:2) + '%'}} {{(rate.apr * 100 | number:2) + '% - ' + (rate.highest_apr * 100 | number:2) + '%'}} {{'As low as ' + (rate.apr * 100 | number:2) + '% - Variable'}}
  • No results matching your search. Please try again.
  • Next {{(rate.rate * 100 | number:2) + '%'}} N/A {{rate.points}} N/A {{'$' + rate.fees}}
  • No results matching your search. Please try again.
  • Next {{(rate.apy * 100 | number:2) + '%'}} N/A {{'$' + (1 * rate.minimum_balance | number:0)}} {{'$' + (1 * rate.minimum | number:0)}}
  • No results matching your search. Please try again.

  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A