First Tennessee Bank

National Bank, firsttennessee.com

First Tennessee Bank logo
B+ MyBankTracker
Rating
MyBankTracker rating based on the following criteria that includes customer reviews, financial health, bank fees and other key factors compared to the other banks.
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About the Bank

First Horizon National Corporation is a premier financial services company with a long history of success and traditions dating back to 1864. Today, the company, one of the top 30 bank holding companies in the U.S.

First Tennessee Bank Fees

  • National Average
  • Monthly Inactivity N/A $6
  • Non-Sufficient Fund (Overdraft) $35 $30
  • Stop Payment item $35 $27
  • Return Deposit $10 $13
  • Domestic Wire Transfer (Outbound) $20 $22
  • Domestic Wire Transfer (Inbound) $10 $10
  • Non-Bank ATM $1.5 $1.0

Locations & Hours

map of local branches and ATMs
Branches
353

We found bank branches & ATMs within miles of .

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Latest Customer Reviews

  •  
    Reviewed By dtanner Dec 3, 2017

    HORRIBLE BANKING SERVICE

    Banked here for over a year and finally had it. Every single time this bank has an update the card and online account will not work. EVERY. SINGLE. TIME. That meant that as a night shift worker there was more than one occasion an unannounced update happens and the card would be declined. For me that meant going through the embarrassment of not being able to pay for lunch because the bank decided to do another unscheduled update. I reported this every time, even asked for follow up. Customer service repeatedly informs me they will report it, however cant do anything. Enough is enough. Avoid this bank. Have had more issues with them than just this but this is what really gets me. Why would a debt card stop working for several hours for a bank update? Unacceptable.

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  •  
    Reviewed By grtwhthntr Nov 7, 2017

    A dishonest bank, that fails to grasp the simple concept of checks.

    I have had 2 experiences with First Tennessee Bank in the last 2 weeks that makes me realize that I will never bank with them.
    I pay my child support to an account that is in my daughters name. I do not have the account number. I have been depositing this money for many years. Now they will not accept my deposit without the account number. I had to get a manager to approve it.
    Next encounter after receiving a First Tennessee check from a neighbor for some work I had done, I tried to cash it at the bank and they tried to rob me of 3% of it because I did not bank there. They told me if I did not like it to go to my bank. Their customer gave me a check in good faith in lieu of cash and her bank would not honor it without a cut of my labor. What kind of usury is this.
    In case any of this banks simpletons read this review, I will try and teach.
    A check is a promissory note that if presented to the bank named on the check that you will be paid from the account the check is written.
    It allows the writer of the check the ability not to have to be present at the bank to do business. The holder of the check by proxy is the account holder and entitled to the full sum written on the check.
    So no the bank cannot charge a portion of the amount owed to check holder, that is theft.
    Banking with these fools would be lesson in how to get robbed.

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  •  
    Reviewed By glalexander Aug 17, 2017

    Bank officer incompetence

    My family has used FTB in Brentwood for many years. My mother was recently hospitalized and suffered some temporary confusion. During this time, my brother took her to the bank with a power of attorney document he had printed from online. Bank employees notarized this very serious legal document, thereby invalidating one already made by a lawyer. Now that she has recovered enough to realize what happened, the bank refuses to let her revoke the POA even though she has every legal right to do so. I spoke with one employee about this and he admitted he knows nothing about POA although his name appears as part of authorizing the document. This employee as well as the branch manager assured me they would contact me within the day after speaking to the legal department, but neither ever bothered to respond. The negligence and incompetence is astounding and has caused a great deal of stress for a number of people. A bank has no business engaging in such legal matters as this situation clearly attests.

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