Most Popular Accounts
About the Bank
The HomeTrust Banking Partnership includes HomeTrust Bank, Tryon Federal Bank, Shelby Savings Bank, Home Savings Bank, and Rutherford County Bank. The Banking Partnership allows each member institution to maintain its own identity, while combining resources to achieve common goals and preserve hometown banking in their local communities. As a member of the Partnership, each bank has the capacity to offer commercial real estate loans as large as $19 million.
Hometrust Bank Fees
- National Average
- Monthly Inactivity N/A $6
- Non-Sufficient Fund (Overdraft) N/A $30
- Stop Payment item N/A $27
- Return Deposit N/A $13
- Domestic Wire Transfer (Outbound) N/A $22
- Domestic Wire Transfer (Inbound) N/A $10
- Non-Bank ATM N/A $1.0
Locations & Hours
Locations & Hours
We found bank branches & ATMs within miles of .View Locations & Hours
Latest Customer Reviews
Reviewed By iamn0angel Jan 8, 2018
Would not recommend
We went with HomeTrust to finance our car purchase because they were offering a slightly lower rate than our normal bank - what a huge mistake! They are really not keeping up with the other banks as far as customer service and efficiency of using their service. It has been nothing but a hassle since the beginning. I prefer paying the big bills bi-weekly when I get my check because it saves me from having to come up with a big payment all at once - I tried to set this up and they told me it was not possible - I could only make one payment a month on their system. What!? I have never heard of this - we have paid everything from other car payments to credit card bills to our mortgage in split payments so this was very disappointing. It was suggested by one of their CS reps that I set up a checking account with them and transfer the money into that bi-weekly and then make the monthly payment out of it. That is what I did and I have to set up transfers from my other bank account to go into HomeTrust as well as setting up a transfer from HomeTrust checking to the loan account. Since I only use the checking for paying the loan payment I do not log in and check it very often and just recently when I logged in I noticed that I was being charged a "Paper statement fee" for the last 2 months. I do receive paper statements but always shred them and they have never given me or asked me for the option to go paperless and I never saw any indication that I was going to be charged. I contacted them and they said there was a notice in my statement (where????) and refunded one fee. If you are going to start charging a fee for something you should warn people and give them the option to not pay it. Both of my other banks make it easy to go paperless and if I had seen that option before I would have chosen it because I prefer to bank online anyway. Instead I had to pay a fee then go searching on their website to try and figure out how to get out of it. Needless to say, once our loan is payed off I will not continue to be a HomeTrust customer and I do not recommend them to anyone looking for a bank.Thank you for your feedback Is this review helpful?
Reviewed By Ramidios L. Oct 19, 2013
local but limited
No capacity to navigate problems outside of business hours. If your debit card is giving you a problem on a Saturday you'd better hope you have back-up until Monday. If you call one of the branches that have limited Saturday hours they say, "We're sorry, there's no one from the back until Monday." Also a poor online site with perennial problems in trying to set-up auto draft payments. This bank just cannot offer what the national banks can. I've given them a try for a year but the disappointment continues - now it's time to cut our ties.Thank you for your feedback Is this review helpful?