B MyBankTracker Rating

Northwest Bank

About Northwest Bank

For 120 years, people have come to us with dreams and ambitions. Sometimes, the solutions aren’t so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we’re passionate about helping people. Connecting them to the right products and services to reach their financial goals. We take pride in our work and care about others. We’re always thinking, “How can we help?” Bottom line? We deliver. With the enthusiasm, knowledge and genuine caring that’s earned us J.D. Power’s “Highest Customer Satisfaction with Retail Banking in the Mid-Atlantic Region.”* At Northwest, we’re your problem solvers, stress relievers, coaches and trusted advisors. We’re here to make a difference for you, every single day.

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Northwest Bank Bank Customer Reviews

  •  
    W
    Reviewed By Whiteboard Nov 19, 2015

    Nightmare

    Horrible service. No drive up. When you walk n you'll feel like your in a morgue. There is a reason your the only person - this bank is terrible! Lack of proper structure & upper end support / management radiates throughout the organization. Inexperienced bank officers. Horrible with mortgages & knowledge and have zero decision making power. Few hours. And to top it off their 25 year old atm machine is always broken.

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  •  
    W
    Reviewed By William Aug 1, 2012

    Terrible

    WORST experience ever!!!!!!!!!!!
    We were preapproved for a mortgage, did all our paperwork and then the loan office decided to deny us.
    I will be sure EVERYONE I talk to knows how horrible your people are.

    Thank you for your feedback Is this review helpful?
  •  
    R
    Reviewed By rhwi Sep 14, 2016

    I am shocked on how terrible Northwest is.

    First off, the entire experience from day 1 has been terrible. Not only was I informed only a day before my bank officially closed and turned into this pile of crap I now have no access to any of my accounts or funds. The best part is that the closest branch they are putting up is 3 hours away. I can't wait to close my accounts with these clowns once this weekend is over.

    Thank you for your feedback Is this review helpful?

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A