B+ MyBankTracker Rating

Peoples Bank, National Association

About Peoples Bank, National Association

Peoples Bancorp Inc. is a diversified financial products and services company with $2.0 billion in assets. We offer a complete line of banking, investment, insurance, and trust solutions through 49 offices in Ohio, West Virginia, and Kentucky. We have been in business for 106 years and serve our customers' financial needs through a responsible approach. We have a strong record of financial stability and growth that has remained unshaken in these uncertain economic times. We are a well capitalized company th

Peoples Bank, National Association logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Peoples Bank, National Association Bank Customer Reviews

  • M
    Reviewed By Mike Jul 21, 2012

    Local. Friendly. Convenient. Experts.

    You're not just a number at Peoples. No matter what branch I go to, they seem to know me by name. You feel like they care about their customers and go out of their way to help them succeed. Peoples is my go-to expert for all things financial.

    Thank you for your feedback Is this review helpful?
  • E
    Reviewed By elastic1166 Sep 17, 2015

    Worst customer service I have ever had

    When I tried to make a wire transaction out of the country to a friend I was treated with suspicion, told I was not being honest, I was disrespected, humiliated, and treated like a criminal. I was absolutely shocked that a business that I had a long term relationship would treat anyone, much less a customer, like I was treated. How could they say I was not being honest? I gave them the name of who the money was going for and why; because they did not recognize it as a name that was somehow my dishonest? It couldn't be because they do not know the language or culture so maybe that was why they did not recognize the name? Then I was given the excuse that I had to transfer money into my account in order to make the wire transaction and since I had to transfer money into the account I was not eligible. I initially accepted that line but later found out that it was not a legitimate reason to be denied service.

    I cannot trust a bank that lies and treats customers like insects.

    Thank you for your feedback Is this review helpful?

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A