C+ MyBankTracker Rating

Principal Bank

About Principal Bank

The Principal Financial Group (The Principal) is a leading global financial company offering businesses, individuals and institutional clients a wide range of financial products and services.

Principal Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Principal Bank Bank Customer Reviews

  • M
    Reviewed By marktorr Mar 10, 2016

    account closing

    Called to find out what i had to do to close account. After filling out everything, with enclosed voided check for direct deposit of my funds, i get an email saying they need additional information. Even though my address has never changed, nor email. And answered every possible question they can ask correctly. I have to download and have notarized yet another paper....they just delay and play games with your money...now

    Thank you for your feedback Is this review helpful?
  • M
    Reviewed By marieb Nov 8, 2015

    Super difficult to get 401k disbursement - antiquated process

    I am writing about the process of transferring an old 401k out of Principal - which has been charging me high fees of $15 a year for nothing. Unlike 401k disbursement from other institutions - this bank has a super complicated process, probably to prevent people from transferring their money into better, lower cost institutions like Fidelity.

    Check the fees, they're high and then shop around for a modern digital bank that will enable these steps to be taken care of online - just like everything else we do currently in the present digital age.

    Thank you for your feedback Is this review helpful?

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A