Regional banks can offer the same range of products and services as larger national banks but on a smaller geographic scale. Regions Bank is one of the country’s largest regional banks, with a footprint that extends along the East Coast from Virginia to Florida, and throughout the south and midwest. The bank has locations in 15 states total, including Texas, with nearly 1,500 branches and 1,900 ATMs to serve its customers.
From checking and savings to insurance and home loans, Regions Bank is a full-service financial institution. The bank’s line of checking products includes six accounts that are designed to fit customers at every life stage, from students to retirees. All Regions Bank checking accounts require a $50 minimum deposit to open an account. The student checking account is the only one that doesn’t have a monthly fee
The other checking options allow you to avoid the monthly maintenance fee when you maintain a minimum balance or make a set number of debit card purchases, with the exception of Simple Checking. This account has a $5 or $7 monthly fee, depending on whether you choose electronic or paper statements. This account may be better suited to someone who doesn’t maintain a higher minimum balance in their checking. LifeGreen Preferred Checking, for example, which is Regions Bank’s interest checking option, requires a $5,000 minimum balance to avoid the monthly service fee.
Checking customers can earn cash back on debit card purchases through the Regions Cashback Rewards program. Cash back is earned when you shop participating merchants and it’s deposited into your checking account automatically. Regions Relationship Rewards is a separate program that allows you to earn points with a qualifying Regions Bank checking account or Visa credit card. Points earned through this program can be redeemed for cash, gift cards, travel and merchandise.
Regions Savings and Regions LifeGreen Savings are the bank’s two savings accounts. Regions Savings is a basic savings account that earns interest on deposits. LifeGreen Savings also earns interest and eligible savers can qualify for a 1% annual savings bonus. There’s a separate savings account for minors, as well as two money market savings options. Regions Money Market is a simple money market option, with check-writing abilities. The Platinum Relationship Money Market features premium interest rates and it’s geared towards savers who have $15,000 or more to save.
This structure is similar to Regions Bank certificates of deposit. You can open a Regions CD with a minimum of $500 to $2,500, depending on the CD term. Regions Bank Promotional CDs offer higher interest rates, but they require a $10,000 minimum to open.
Not to be outdone by the bigger banks, Regions Bank offers online and mobile banking services. You get the standard features like bill payment and mobile check deposit, and the ability to make person-to-person payments through Popmoney. Regions also gives you one feature you won’t always find at other banks: the ability to lock your debit, credit or prepaid cards to protect your money if your cards are lost or stolen.
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Latest Customer Reviews
Reviewed By RegionsCustomer12 Dec 27, 2017
Profiting from Incompetence
I went to pay off a loan on 12/22/17. The employee gave me the amount of the payoff and I paid it off. Then 4 days later I found out there was still a balance on the account because the employee gave me the wrong payoff amount. And, to make matters worse, Regions earned additional interest on the remaining balance. So I had driver back to the bank to pay off the remaining balance in person, plus additional interest. Did the banker who "helped" me even offer to refund the additional interest to me after the FINAL payoff? NO, and to make matters worse she was very unapologetic and damn near unpleasant about everything and simply made excuses like, "well, sir, the reason the payoff was wrong is because he read the wrong amount on the screen". Yeah, tell me something I don't know. How about saying, "I'm so sorry we goofed, let me take your payoff and then credit your account back the interest we earned on YOUR money"? That never occurred to her.Thank you for your feedback Is this review helpful?
Reviewed By MrsRaney Dec 24, 2017
Sneaky fees and hidden charges...
I have had 3 accounts with Regions. All year they have randomly been taking fees for this or that. Too many transfers to my savings account, blah blah blah. Another for shopping at store I have shopped at forever and never been charged for. Earlier this year a CSR said that she should couldn't tell me how many fees they had taken or why because I wasnt an authorized account user but that its been a lot of fees (not an authorized user own my own darn account!?) After depositing $700 cash today, the bank closes and I am charged another random fee. I cant find out why because the bank and customer service is closed until after Christmas. Yay me! This is the last darn time. Tuesday I will withdraw my money and start my accounts at another Bank... One that doesnt charge unexplained fees just because they feel like it.Thank you for your feedback Is this review helpful?
Reviewed By ShariE Oct 29, 2017
CityPlace Branch Customer Service Emphasis
Regions brings Professionalism back to banking. The CityPlace branch in West Palm Beach brings to life the Regions slogans of "Make Life Better" and "Expect More". In today's banking world, we have become accustomed to waiting and no win scenarios. There are always issues in any commercial situation, but Regions is a cut above in winning service and attitude.Thank you for your feedback Is this review helpful?
Reviewed By nyloracsnommis Sep 20, 2017
Never had a problem at this branch.
This is a small-town, friendly branch. Every time I have had a problem or questions about anything they have been so helpful. I have been banking here for many years and I love it. Since it is small and located in the Village of Coconut Grove, there are rarely lines in the teller lanes or inside the bank. and the wait for a meeting with an officer is also usually reasonable, like five to ten minutes. Since I use the bank so often, they know me by name. If I call the branch directly there is never a voicemail recording they just answer the phone. If I need an exception for a hold they try very hard to accommodate me within their permitted guidelines. I have no complaints and really enjoy the personal service.Thank you for your feedback Is this review helpful?
Reviewed By dink Sep 19, 2017
Hold on local check for 7 days
I see that this has happened to others as well! I deposited a check into my atm to make sure the funds were available to cover the expenses for a job a did and found out the next day that they placed a hold on the check for no apparent reason other than I deposited it in the atm. It was a local check. The funds were good. I am very upset. I had to ask my client to stop payment on the check and write me another one so I would not be overdrawn. Really bad business! They obviously saw that they had the potential to make money on overdrafts and placed the hold. They still will make money on the returned check. So I hope the $20 or $30 they make is worth a very bad rating and a very unhappy customer. I will also report this to the BBB.Thank you for your feedback Is this review helpful?
Reviewed By TamiJ Sep 5, 2017
I enjoy the Service that I receive from the local branch located at 2624 McHard Rd. in Pearland, TX, however, you can not call the Branch directly. You must call 1(800) 734-4667. You may have the misfortune of speaking to the person I spoke to this morning around 9:15 am. I was not permitted to re-order Business Checks from the Website or telephone provided on the checks, so I called the only available number. I encountered a person with a sarcastic attitude until I informed her that I was interested in participating in a customer service survey. The attitude improved a little. I was put on hold for a supervisor, however, I had to get to a meeting and had already waited 15 minutes to speak to this Charmer.Thank you for your feedback Is this review helpful?
Reviewed By rita4114 Aug 3, 2017
I was charged twice fir one bounced check. I was told that another check bounced because the bank does something on the 31st. since this was the date my check went through it created an unseen bounced check. How are you supposed to know when you don't have enough funds if you check online and there is no indication that the check even bounced? This is another way for the greedy rich to play on the poor.Thank you for your feedback Is this review helpful?
Reviewed By mrperryb Jul 30, 2017
Personal mistake of trying to do business with Regions Bank
Opened a new account a couple of weeks ago with a cash deposit. Was told it would be 3-5 days to receive my check and debit card. Received the checks but when I went to the bank to open a savings account attached to my checking they informed me there was a problem with their computers the day I opened my checking account. Then they had to reorder my debit card AGAIN. The day I finally received the card and tried to activate it they said I had to wait until the branch I opened the account at would have to clear the hold on my account. There was a issue with the check I deposited and they could not provide me with a Reason Code. Informed me they didn't know why. But there was NEVER a cash withdrawal at all on the account with the deposited check in question. The cash funds I have deposited (2 separate cash deposits) are not available to me. Cant use the card, cant write a check and they can't do anything. Now I have to deal with the incompetence of these people again on Monday.Thank you for your feedback Is this review helpful?
Reviewed By toquams Jun 19, 2017
Wiring funds internationally
When wiring funds to another country, the sending bank has a small charge, but the receiving bank typically applies a charge as well. There may also be an expense involved with the exchange to the foreign currency. The currency exchange costs are apt to be the largest cost, since they are a percentage of the funds transferred, rather than just a nonsense charge. You should find out what all the costs will be on both ends prior to initiating a transfer.Thank you for your feedback Is this review helpful?
Reviewed By linarron Jun 5, 2017
Regions really doesn't care about their customers
I have been with Regions for years. I usually don't write reviews and I don't even know if they or anybody cares. I feel like they aren't really on my side or for me. I'm just a Tax ID number not a company that deposits thousands of dollars into their bank monthly. You can never get anyone on the phone without wasting your valuable time (which is money). Transfer of calls are too long and not to mention being cut off and never called back. I have been transffered 6 times in one call. They charge fees to your account constantly and always have a reason of why even if you do have over daft protection or money in the bank. I just feel like they are money hungry. That's my rant. I don't feel any better either.Thank you for your feedback Is this review helpful?