B+ MyBankTracker Rating

Renasant Bank

About Renasant Bank

Renasant Corporation, headquartered in Tupelo, MS, is the parent of Renasant Bank and Renasant Insurance, and operates 67 banking, mortgage, financial services and insurance offices within Mississippi, Tennessee and Alabama. The company has assets of approximately $3.7 billion.

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Renasant Bank Bank Customer Reviews

  •  
    H
    Reviewed By hbattis Sep 18, 2015

    online banking

    the system is out dated. I put it to have a check sent and they took the amount out the same day electronically that I entered the information. this made my account overdrawn with a insufficient funds charge.

    I spoke to people at three different phone numbers. finally transferred to the branch. they would not refund charge because they get charged.
    this is terrible customer service. no wonder the bank keeps changing it's name.
    I would not recommend this bank if you like to do online banking. you can't define that date you want the bill paid. It was poor business practice to no refund the charge . I set the bill up for a check to be sent.. I'm really upset with this business.

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  •  
    S
    Reviewed By simple Jun 9, 2016

    Mortgage Loan Joke- Oxford, MS branch

    My closing was continuously delayed over a 2 month period due to their mistakes. Used rep out of Oxford, MS. Then when finally closed they mail in the wrong amount due for the home insurance and expect me to pay what they did not instead of cutting a check to my insurance company. I was told it was not that much and to just pay it. I'm sorry but do not attempt to get a mortgage loan with Renasant Bank. Not knowledgeable and very unprofessional service.

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  •  
    C
    Reviewed By caozbun Aug 31, 2015

    Mortgage Department in Gainesville, FL is horrible

    We have been forced to deal with Denise Harrington in Gainesville, FL for some time during our construction loan. I have never been treated so poorly or dishonestly in my life. Unresponsive and unaccountable. Management is in Atlanta, GA and doesn't seem to be very involved with their staff. Communication is almost non existent unless we initiate it. We have a hard time getting call backs, and no one in the mortgage department is proactive about anything. Have been very unhappy and would not recommend the mortgage department to anyone.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A