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S&T bank Customer Reviews

(5 Reviews)
3 out of 5 stars
5 Star 3
4 Star 0
3 Star 0
2 Star 0
1 Star 2

The Most Helpful S&T bank Reviews

The most helpful favorable review
Reviewed By klbinney Jun 26, 2015

Best Banking Experience

I have dealt with several banks over the years and S&T Penn Hills has far exceeded any experience I have had previously. The individual person is valued, not just businesses. All the people are very friendly and helpful. I recommend S&T to everyone looking for a bank.

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Vs.
The most helpful critical review
Reviewed By Ryant Dec 12, 2013

Went in attempting to close checking account, was handed a loan modification agreement?

I went into a S&T bank branch to close my checking account. The representative explained my mortgage interest rate and principle would be increased, and there might be a $350.00 service termination fee. None of which was true. After thirty minutes she handed me a loan modification agreement, which I did not sign. I wanted to close my checking account, not refinance my mortgage. The bank representative was named Kelly, she was very rude and impolite.

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Latest S&T bank Reviews

  • K
    Reviewed By klbinney Jun 26, 2015

    Best Banking Experience

    I have dealt with several banks over the years and S&T Penn Hills has far exceeded any experience I have had previously. The individual person is valued, not just businesses. All the people are very friendly and helpful. I recommend S&T to everyone looking for a bank.

    Thank you for your feedback Is this review helpful?
  • J
    Reviewed By Jj312 Jan 15, 2015

    Helped me out so much

    When I was with c&g for 8 years did all my billing throw the. Out of no were they close my account can't tell me y . So I went to s&t bank they did ever thing to help me out and all very nice and awelays people there to help u I am happy there my new bank keep up the good work

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  • H
    Reviewed By hondanut Aug 20, 2014

    Helped me when no other bank would

    PNC treated me like a number and did not recognize my paid off A-Frame home as collateral on a loan. Susan at S&T was so good to my wife and I and saved us from living paycheck to paycheck by approving a home equity line of credit so we could pay off our credit cards.

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  • C
    Reviewed By cnswiff Jan 15, 2014

    Possibly the Worst Bank

    I used this bank for 2 years while living in PA. Their customer service was horrible. They offer no convenient banking whatsoever; I believe their main customer target are those who go to the bank weekly. Their on-line banking is sub par, the bill pay does not allow links to the actual bills to view. Also, I went to use my debit card once and it was declined so I called them to find out why. I was told their were suspicious charges on my account. They never notified me prior to deactivating the card! I received a letter 2 days after I called informing me of the situation; and of course I had t wait 7-10 days to receive a new card. This may be a good bank for you if you are a local who likes to chat with the girls at the branch and eat free cheap lollipops, but the bank itself just doesn't offer any modern features for the rest of us.

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  • R
    Reviewed By Ryant Dec 12, 2013

    Went in attempting to close checking account, was handed a loan modification agreement?

    I went into a S&T bank branch to close my checking account. The representative explained my mortgage interest rate and principle would be increased, and there might be a $350.00 service termination fee. None of which was true. After thirty minutes she handed me a loan modification agreement, which I did not sign. I wanted to close my checking account, not refinance my mortgage. The bank representative was named Kelly, she was very rude and impolite.

    Thank you for your feedback Is this review helpful?

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