Synchrony Bank

Online Bank,

Synchrony Bank logo
A MyBankTracker
MyBankTracker rating based on the following criteria that includes customer reviews, financial health, bank fees and other key factors compared to the other banks.
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About the Bank

Synchrony Bank is an online bank based in Utah. It only offers deposit products, but the bank offers high interest rates on savings accounts, checking, CDs and IRA accounts to help customers grow their money faster. Also, Synchrony Bank accounts don't have any monthly fees.

Synchrony Bank Fees

  • National Average
  • Monthly Inactivity N/A $6
  • Non-Sufficient Fund (Overdraft) N/A $30
  • Stop Payment item $25 $27
  • Return Deposit $20 $13
  • Domestic Wire Transfer (Outbound) $25 $22
  • Domestic Wire Transfer (Inbound) $0 $10
  • Non-Bank ATM $0.0
    $5 rebate per statement cycle

Latest Customer Reviews

    Reviewed By MenaMe Feb 16, 2018

    Terrible experience + rude & condesending employees

    Dont expect to get anyone in customer service to treat you like you have any sense. They talk down to you and continually say the same thing like reading from a script. My last call to them for an explanation on my account; 1 1/2 hours and transferred to 6 different account reps. You explain the problem, you are transferred, you explain again, transferred and on and on. No problem solved, they just make you mad and upset, almost like they enjoy it. HATE THEM!
    Closing all accounts immediately.

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    Reviewed By ps456 Jan 3, 2018


    I have had a terrible experience with Synchrony. I decided to use them for a 12 month/no interest credit line from Ashley Furniture. Every single month I was paying six times the minimum on my card and low and behold I saw that I was being charged a $37.00 late fee every single month. Shame on me I suppose since I decided to pay early. I felt like they were absolutely trying to catch me in some crazy loophole so I would have to pay interest. I called Synchrony to dispute these charges and I spoke to a representative who was rude, condescending, and in a huge hurry and wanted me off the phone. In the end, they refunded my late fees but I can assure you I WILL NEVER bank with this deceptive company again!

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    Reviewed By welsterm Dec 29, 2017

    Sync makes their money by "floating" your money

    On a real estate transaction I had the title company wire the money in my commercial account. It was available the next day. I did an early in the day move from the commercial account into Sync - it came back with a notice it would be available FOUR (4) business days later. Who gets the interest I lost??? It's like that when you move money out of Sync into another bank. I have other banks where the money is moved in one or two days.

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