D+ MyBankTracker Rating

The Bancorp Bank

About The Bancorp Bank

The Bancorp, Inc. (NASDAQ NM: TBBK) is a financial holding company with a wholly owned subsidiary, The Bancorp Bank. The Bank is an FDIC-insured online commercial bank that delivers a wide range of financial services and products through a network of private-label, affinity partnerships nationwide. These "branchless banking" programs enable members, employees and customers of affinity partners to access online banking services, customized for them, under the affinity partner's brand.

The Bancorp Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful The Bancorp Bank Bank Customer Reviews

  • V
    Reviewed By valsimson May 7, 2014

    Too many fees!

    My employer has just enlisted this bank as our HSA administrator/bank. It is a cumbersome set up process, and now that I am actually set up, I see the list of fees is out of control! They even charge users a monthly fee, an hourly service fee if you need help, as well as a fee to close the account. What a scam!

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  • C
    Reviewed By cdavis0425 May 30, 2015

    T Mobile money services

    I've been an prepaid card holder with tmobile money services for almost an in which I've had my direct deposit set up and processed religiously since the beginning of opening up the account. I had an concern about sending my grandmother money via Western Union and was 1) stated that it was in the terms of conditions that I wasn't able to 2) put on hold up to 3 times (20 mins each) before I just gave up and had to walk so my granny could have money 3) had to deal with the worst customer service in my life! Let's just say I will not continue my service with them!! You shouldn't either!

    Thank you for your feedback Is this review helpful?

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A