B MyBankTracker Rating

United Bank

About United Bank

United Bankshares, Inc., with dual headquarters in Washington, DC and Charleston, WV, is a $8.1 billion holding company. UBSI has 114 full-services banking offices in West Virginia, Virginia, Washington, DC, Maryland, and Ohio that operate under the name United Bank.

United Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful United Bank Bank Customer Reviews

  • M
    Reviewed By Mary+Ken Aug 19, 2014

    Disappointed!

    I am a returning customer from years ago, but this time I have had nothing but problems. Probs with recieving checks, monthly checking statements. If I had NOT already ordered more checks, I would go to another bank! People beware! Nothing but headaches and can never find the phone number and when I do they transfer my call and no answer! Not helpful at all, very angry with there service.

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  • M
    Reviewed By marlin8 Feb 23, 2016

    Very dishonest bank, do not bank there

    While I'm not a customer at United I recently had a very bad experience with them. They are liars and thieves.
    First they write a pre-approval loan letter for a couple of people that want to purchase my real estate from me, fine, no problem, then when the persons go for the loan they change the amount that they need and United denies the loan for lack of down payment, still, no problem. Everything is fine up to this point and then United lies, they rewrite the denial letter to reflect the lessor amount asked for, so the persons can defraud me out of the deposit. I wouldn't mind so much but I lost another sale to a person that had the money to purchase the property so now I still have the property and no buyers. If they're willing to lie about something like this, imagine what bigger things they lie about. I've been in business in the tri state area for over 40 years and I can say that I've never seen a bank lie like this, what a disgrace, stay away from United Bank. M. Myers, Falling waters, WV.

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  • M
    Reviewed By MickyHammar Feb 12, 2014

    Free Checking not Free

    After using my debit card five times in one month, I was charged a ridiculous fee of $5. Don't kid yourself free checking at United Bank is NOT free.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
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  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A