C+ MyBankTracker Rating

West Bank

About West Bank

West Bank provides lending, deposit and trust services for individual and businesses. We have ten full-service banking locations in Des Moines, Iowa City and Coralville, Iowa. West Bank offers competitive personal & commercial banking products and is committed to providing top-notch customer service. Complete asset management and investment advisory services are available through our affiliate, WB Capital Management Inc. West Bank places a high priority on community service and is actively involved with man

West Bank logo

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful West Bank Bank Customer Reviews

  • PC
    Reviewed By PL C. Jul 31, 2013

    Customer for 33 years with many personal and business accounts during that time.

    Over the years I have observed what was once a personal and helpful bank, become a highly impersonal institution, with misinformed, uninterested, short-sighted employees. Although it will take research and time, I plan to migrate all my accounts away from this bank. I feel that even an online bank would offer more personalized and intelligent banking. My business and personal accounts require and deserve more than West Bank is willing or able to offer.

    Thank you for your feedback Is this review helpful?
  • PC
    Reviewed By PL C. Aug 1, 2013

    Customer for 33 years with many personal and business accounts during that time.

    Over the years I have observed what was once a personal and helpful bank, become a highly impersonal institution, with misinformed, uninterested, short-sighted employees. Although it will take research and time, I plan to migrate all my accounts away from this bank. I feel that even an online bank would offer more personalized and intelligent banking. My business and personal accounts require and deserve more than West Bank is willing or able to offer.

    Thank you for your feedback Is this review helpful?
  • Reviewed By kelly19dsm Oct 6, 2014

    More Sales Oriented Than Helpful

    The west banker i spoke with was nice, but i got the impression they were more interested in having me open the account management was pushing instead of the account i needed. I said no thanks and went to another bank instead.

    Thank you for your feedback Is this review helpful?

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A