A MyBankTracker Rating

Woodforest National Bank

About Woodforest National Bank

Woodforest National Bank is one of the largest employee-owned community banks in the Houston, Texas area. Woodforest National Bank has ranked #1 in market share among all other insured banking institutions in Montgomery County for the last 9 consecutive years, according to the FDIC Annual Market Share Report and is a preferred lender with the Small Business Administration (SBA). Woodforest National Bank has branches located in the states of Texas Illinois, Indiana, Maryland, North Carolina, Ohio, Pennsylvan

MyBankTracker rated based on the following criteria that includes real customer reviews and bank fees, among others. Our bank report card is a proprietary rating system that highlights the financial health and stability of the bank. See how it’s rated.

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Customer Reviews

Most Helpful Woodforest National Bank Bank Customer Reviews

  •  
    E
    Reviewed By Eckelmann Aug 21, 2015

    deli loan ripoff

    Had s stop payment on a check. Check went through and we had $660 before a 1295.00 check went through that wasn't supposed to they took our savings in one acct of 16.18 and 404.99 of money we never spent in the reli acct and put in the corrupted acct and then took my husbands paycheck out of said account and refused to give our money back. The 1295 came out of Reli account and they gave that back but not the 404.99 or the 500.00 that was in account before they screwed up. Now OCC and attorneys are checking this out. Really bad employees and many untrained and uneducated. Beware.

    Thank you for your feedback Is this review helpful?

    Woodforest National Bank

    Replied on Feb 03, 2016

    We’d really like the opportunity to correct the situation. If you’ll send us an email to SocialMedia@woodforest.com with your contact information, we’ll get in touch with you shortly.

  •  
    B
    Reviewed By benouttathisworld Jun 30, 2015

    Direct Deposit

    Opened an account 60+ days ago, still am not receiving the direct deposit. Called and EVERYONE said they see deposits "pending". Meanwhile the "pending's" have been deposited in the old bank. Two months of "maintenance fees, ATM fees, from TWO banks. People I spoke too could care less. Guy at local branch said he would "look into it" as soon as he didn't have a line in front of him. They obviously only want the deposits and offer nothing in return. In this day and age, 365 banking is everywhere. People do it at home, at midnight, in their jammies.

    Thank you for your feedback Is this review helpful?

    Woodforest National Bank

    Replied on Feb 03, 2016

    We apologize for any inconvenience you experienced. We would like the opportunity to look further into your situation. Please send us an email to SocialMedia@woodforest.com with your contact information and we will get in touch with you shortly to address the matter.

  •  
    C
    Reviewed By cmatheny79 Apr 8, 2016

    By far the worst bank I've ever dealt with.

    I've had 2 accounts closed on me since I started using wood forest. I've only been with them for 2 years. I've always kept the minimum in my account, they never sat inactive for over three months. I came back to college and had to reopen my account, the 400$ in it was sent out and I haven't seen it since. The second account was closed shortly after I bought my car and pulled 10,000$ out and left 200$ in. A month later that account was closed and my $200 was gone. The third account which I'm going to go close after I finish typing this has been charged multiple times for $20 "service fees". I was unaware that you needed $100 worth of service to cash checks for me every month. To anyone thinking wood forest I strongly urge you to NOT USE THEIR BANKING SERVICES. Go to Huntington or Chase Bank.

    Thank you for your feedback Is this review helpful?

    Woodforest National Bank

    Replied on Apr 08, 2016

    We apologize for any inconvenience you experienced. We would like the opportunity to look further into your situation. Please send us an email to SocialMedia@woodforest.com with your contact information and we will get in touch with you shortly to address the matter.

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  • Type Fee National Average
  • Monthly Inactivity N/A
  • Non-Sufficient Fund (Overdraft) N/A 0
  • Stop Payment item N/A 0
  • Return Deposit N/A 0
  • Domestic Wire Transfer (Outbound) N/A 0
  • Domestic Wire Transfer (Inbound) N/A 0
  • Non-Bank ATM N/A