Apple Bank Fordham Road Branch
120 East Fordham Road, Bronx, NY 10468
West Bronx LocationGet Directions
Apple Bank Branch Customer Reviews
Reviewed By poper777 Sep 12, 2013
Very High penalty for CD, only one day for maturity day and very bad customer service.
More then 10 years ago I opened CD.
Recently I received letter for maturity day on september with 5 days grace period.
The Apple Bank on weekend closed and I calculate 5 business days for grace period.
But when I called to customer service - I was told that those 5 days are calendar days. On letter it was not mentioned "business days" or "calendar days". It is ridiculous to tell client about 5 days of grace period without reminding that those days are not a business days.
Also I was told that when I open CD account more then 10 years age I signed letter, which said that grace period is 5 calendar days and I suppose to remember that without reminding about 5 calendar days of grace period.
Also I was told that I have to write a letter for the next year of maturity day within 30 days before maturity day if I want to close my CD account, because on 2014 maturity day on September will be on weekend and Apple Bank will be closed. That Apple Bank - not a good place for any investments.Thank you for your feedback Is this review helpful?