Apple Bank Fordham Road Branch

120 East Fordham Road, Bronx, NY 10468

West Bronx Location

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Branch Phone Number (718) 329-2050

Apple Bank Branch Customer Reviews

1 out of 5 stars
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    Reviewed By poper777 Sep 12, 2013

    Very High penalty for CD, only one day for maturity day and very bad customer service.

    More then 10 years ago I opened CD.
    Recently I received letter for maturity day on september with 5 days grace period.
    The Apple Bank on weekend closed and I calculate 5 business days for grace period.
    But when I called to customer service - I was told that those 5 days are calendar days. On letter it was not mentioned "business days" or "calendar days". It is ridiculous to tell client about 5 days of grace period without reminding that those days are not a business days.
    Also I was told that when I open CD account more then 10 years age I signed letter, which said that grace period is 5 calendar days and I suppose to remember that without reminding about 5 calendar days of grace period.
    Also I was told that I have to write a letter for the next year of maturity day within 30 days before maturity day if I want to close my CD account, because on 2014 maturity day on September will be on weekend and Apple Bank will be closed. That Apple Bank - not a good place for any investments.

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