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Apple Bank Crown Heights

318 Albany Avenue, Brooklyn, NY 11213

Crown Heights Location

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Lobby Hours
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Branch Phone Number (914)902-2775

Apple Bank Branch Customer Reviews

1 out of 5 stars
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  •  
    Reviewed By xrchen Dec 24, 2015

    leaving the Bank

    It's customer services is horrible, bad attitude and manner. Its not very flexible, they make so difficult if you want to close an account. I'm going to exit.

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  •  
    Reviewed By lana Jul 30, 2015

    Will leave this bank

    Not good for customers. The sales person Tamara was rude, having megative attitude toward me. Accused me in bad intentions, when I asked her about bank promotions and bonuses for doing direct deposit. It looks she barks on customers like a dog.

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  •  
    Reviewed By JohnNYC Jun 17, 2015

    The Manager Is Horrible & They Lie About Free Checking

    We opened a free checking account and then we opened 3 more for our other corporations. You can imagine the hazzel everyone has to go though to open a account. A) it took them 7 weeks to send the debt cards for my employee who was on the account

    b) 2 months later they told us they want to close our account due to not enough activity, yet we had over 1000 sitting in there. The worse bank. Don't even bother wasting your time. False advertising

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  •  
    Reviewed By JohnNYC Jun 17, 2015

    The Manager Is Horrible & They Lie About Free Checking

    We opened a free checking account and then we opened 3 more for our other corporations. You can imagine the hazzel everyone has to go though to open a account. A) it took them 7 weeks to send the debt cards for my employee who was on the account

    b) 2 months later they told us they want to close our account due to not enough activity, yet we had over 1000 sitting in there. The worse bank. Don't even bother wasting your time. False advertising

    Continue reading...
    Thank you for your feedback Is this review helpful?
  •  
    Reviewed By poper777 Sep 12, 2013

    Very High penalty for CD, only one day for maturity day and very bad customer service.

    More then 10 years ago I opened CD.
    Recently I received letter for maturity day on september with 5 days grace period.
    The Apple Bank on weekend closed and I calculate 5 business days for grace period.
    But when I called to customer service - I was told that those 5 days are calendar days. On letter it was not mentioned "business days" or "calendar days". It is ridiculous to tell client about 5 days of grace period without reminding that those days are not a business days.
    Also I was told that when I open CD account more then 10 years age I signed letter, which said that grace period is 5 calendar days and I suppose to remember that without reminding about 5 calendar days of grace period.
    Also I was told that I have to write a letter for the next year of maturity day within 30 days before maturity day if I want to close my CD account, because on 2014 maturity day on September will be on weekend and Apple Bank will be closed. That Apple Bank - not a good place for any investments.

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  •  
    Reviewed By JohnNYC Jun 17, 2015

    The Manager Is Horrible & They Lie About Free Checking

    We opened a free checking account and then we opened 3 more for our other corporations. You can imagine the hazzel everyone has to go though to open a account. A) it took them 7 weeks to send the debt cards for my employee who was on the account

    b) 2 months later they told us they want to close our account due to not enough activity, yet we had over 1000 sitting in there. The worse bank. Don't even bother wasting your time. False advertising

    Continue reading...
    Thank you for your feedback Is this review helpful?
  •  
    Reviewed By lana Jul 30, 2015

    Will leave this bank

    Not good for customers. The sales person Tamara was rude, having megative attitude toward me. Accused me in bad intentions, when I asked her about bank promotions and bonuses for doing direct deposit. It looks she barks on customers like a dog.

    Thank you for your feedback Is this review helpful?
  •  
    Reviewed By xrchen Dec 24, 2015

    leaving the Bank

    It's customer services is horrible, bad attitude and manner. Its not very flexible, they make so difficult if you want to close an account. I'm going to exit.

    Thank you for your feedback Is this review helpful?
  •  
    Reviewed By Amanda D. Aug 9, 2012

    No One At The Other End. Too Busy With Personal And Interpersonal Conversations...

    1) came in to register my child, the annoyed customer service agent whined when my son practiced his signature.
    2) account blocked and manager could not tell me why
    3) no line for customer service and a new client was taken first.
    4) four tellers too busy to take next customer
    5) line is long and not enough tellers
    6) no restroom available while waiting in long line.

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