BB&T Palm Beach Gardens Branch
2899 Pga Blvd, Palm Beach Gardens, FL 33410Get Directions
BB&T Branch Customer Reviews
Reviewed By Therese Sep 13, 2013
This Is No Way To Treat Customers
I just closed out my BBT checking account. After BB&T bought out Bank Atlantic, they did not honor previous automatic electronic payments that had been set up previous to the buy out. This is not the first bank buy out I have been through, but all previous bank buy outs (three) have honored old account numbers and still made the automatic payments that had previously been set up.
When I went to the bank to close my account, I made them print out apology letters to all my creditors apologizing for nonpayment. My creditors have agreed to forgive the late fees that have added up top several hundred dollars.
Absolutely ridiculous treatment of customers. Upon calling the water company in disbelief, I was informed that hundreds of customers had been calling with the same story. I encourage every single one of those customers to do what I did, and close their account with BB&TThank you for your feedback Is this review helpful?