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B+ MyBankTracker Rating

BB&T Carrollwood Branch

15312 North Dale Mabry Highway, Tampa, FL 33618

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Branch Phone Number (813)963-2421

BB&T Branch Customer Reviews

1 out of 5 stars
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    T
    Reviewed By tnnntjhn Apr 17, 2014

    Deceptive Loan Practices

    Do not do business with this bank. They tried to reduce 100% verified income by 50%, which is illegal per the FTC under the mortgage discrimination laws (complaint was filed). Then they kept trying to add back in student loans that were consolidated, even after I communicated several times that these loans had been conolidated. There is little to no communications or call backs, the underwriting process is weak and deceptive and seems to rely on illegal practices. They then tried to push me into a high fee point loan which would have required high out of pocket costs after selling me on another product that I would have easily qualified for if they would have underwrote the loan correctly.

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