BB&T Gainesville Main Branch
455 Jesse Jewell Pkwy Sw, Gainesville, GA 30501Get Directions
BB&T Branch Customer Reviews
Reviewed By bttbadbank Jun 13, 2015
Was told by the branch manager richard sargent that we would get the first $100 of each check deposit that we made credited to our account the day of the deposit. Information about the $100 credit is also in their online brochure. So two separate deposits should equal $200 right? Wrong! Bb&t actually reversed one of our credits of $100 overnight creating an overdraft. We were also opted in for overdraft protection/review without our consent. The branch manager was aware of our preferences. We have asked for a refund based on a bank error however we were told by their operations manager cassandra leach that bb&t isn't required to give refunds for bank errors. So this means that they can take your money and not give it back if they don't want to. Guess what else, if they decide to steal from you as they did us, you have no real legal recourse because of their arbitration agreement. If you've been abused by bb&t, please file your complaint immediately with the consumer financial protection bureau. This is the only way to stop bb&t at this time. For more ways to get back at them, please visit my blog at http://bbtbadbank. Blogspot. Com/Thank you for your feedback Is this review helpful?