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B+ MyBankTracker Rating

BB&T East Branch

120 South New Hope Road, Gastonia, NC 28054

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Lobby Hours
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Drive-Up Hours
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Branch Phone Number (704)852-5780

BB&T Branch Customer Reviews

2 out of 5 stars
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    RW
    Reviewed By Ron W. Nov 14, 2013

    Exorbitant fees!

    On infrequent occasions, I have written a check that will be for more than the amount that I have held in my account; most recently a check for $25.00. I will agree that this overdraft is my fault; however; BBT's fee response, to me, borders on gouging! If you have an overdraft of only $25.00, you will be charged an "overdraft fee"of $36.00 and a "returned check fee" of another $36.00. So, the $25.00 check along with the fees will cost you $97.00. With this type of fee penalties, no wonder that people have little sympathy for banks. No one likes to be gouged.
    And another thought: even if you have exemplary credit, if you are a small business start up, do no expect to get a loan from BBT. Enough said. a word to the wise!

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