BB&T Pottsville Branch
9 North Centre Street, Pottsville, PA 17901
Center City LocationGet Directions
BB&T Branch Customer Reviews
Reviewed By creviscrawler Sep 21, 2013
worst bank Do Not Use
Every week I deposit money from my payroll check at 9am Friday and my funds are not available until 9am saturday even though my receipt says that are available Friday.The manager told me I need to cash my check then turn around fill out a deposit slip an give them the cash for it it be available Friday. Today my bank has held everyone's Friday deposits until maybe 3 pm saturday due to an update. Thery never notified anyone of this. They will make thousands in overdraw charges. How is this legal? I will be closing my account asap and recommend no-one uses this bank !Thank you for your feedback Is this review helpful?
Reviewed By CGREEN Apr 8, 2014
All Responsibility And Authority Has Been Abdicated To Their Computers
I have had an account for over 14 years. The problem is they have forgotten what business they are in its the people business! The problem is not the branches, because usually the people are trying to do their jobs, but are hamstrung by the head-office, where all they think about is how much they can make out of their customers, charging extra fees for the slightess discrepancy.
The branch managers have no authority or influence at head office, so whatever they agree with a customer at branch level means nothing, so dont trust this bank!
Example 1. If you want to borrow $100, this bank will automatically place a lien on your house,
Example 2. If you tell them you are not satisfied and you are withdrawing yor money and go to another bank, they will e-mail all other banks about your account (one of my relatives was just told after she was $1.78 short on her payment for which she was charged $35!).
This demonstrates their greed, no matter the circumstances, and to hell with the customersThank you for your feedback Is this review helpful?