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B+ MyBankTracker Rating

BB&T Carolina Forest Branch

3894 Renee Drive, Myrtle Beach, SC 29579

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Branch Phone Number (843)903-5580

BB&T Branch Customer Reviews

2 out of 5 stars
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  •  
    E
    Reviewed By eco439 Jun 11, 2013

    Construction Mortgage

    Poor service and the loan officer made initial draw inspections.

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  •  
    HH
    Reviewed By Harold H. Mar 3, 2014

    Terrible Bank the worst Ive ever dealt with

    I was a customer with Coastal Federal when BBT bought it out.�Initially BBT said that I could order new checks 24/7 at no cost to me. Wrong on all accounts. All of it a lie.��

    A local branch manager told me that my account was not the right account and I was moved into the right FREE account. Another lie! ��

    Six months later I found that they had been charging me $5 a month for the "free" account. They refused to refund the $30 I had paid for my free account.

    Again, I felt I'd had enough so, told them to close the account. Then they changed their mind and refunded the money, so I stayed.

    ��My son entered College. He needed gas so I wrote him a $20 check on my BBT account. BBT charged him $8 to cash it.
    BBT took almost half of my son's gas money. ALMOST HALF, from a struggling college student!!��

    I complained about it and they told me they were providing my son a service by cashing a check drawn on their own bank. Their own check, because he didn't have an account.

    I said, "of course he doesn't have an account he has no job, no income. He's a college student and he lives with me" Made no difference to BBT! They NEEDED my son's money more than he did.

    ��I looked into closing the account again but it very complicated to change banks.�� I have a lot of direct deposits and payments.

    My home and my RV are financed with BBT. They offered a Visa with no interest for 12 months on anything I purchase, so I applied.

    My Visa was DECLINED because my son had 2 (two) LATE payments on a car loan that I co-signed for him almost two years ago! TWO LATE PAYMENTS! TWO!��!!

    This, after me being a customer for nearly 20 years and paying every payment on my house, RV and equity account (for over eight (8) years) exceeding $2,000.00 a month, on time, every time. I was never late and I never missed a pay

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