BB&T Carolina Forest Branch
3894 Renee Drive, Myrtle Beach, SC 29579Get Directions
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BB&T Branch Customer Reviews
EReviewed By eco439 Jun 11, 2013
Poor service and the loan officer made initial draw inspections.Thank you for your feedback Is this review helpful?
HHReviewed By Harold H. Mar 3, 2014
I was a customer with Coastal Federal when BBT bought it out.â?¨Initially BBT said that I could order new checks 24/7 at no cost to me. Wrong on all accounts. All of it a lie.â?¨â?¨
A local branch manager told me that my account was not the right account and I was moved into the right FREE account. Another lie! â?¨â?¨
Six months later I found that they had been charging me $5 a month for the "free" account. They refused to refund the $30 I had paid for my free account.
Again, I felt I'd had enough so, told them to close the account. Then they changed their mind and refunded the money, so I stayed.
â?¨â?¨My son entered College. He needed gas so I wrote him a $20 check on my BBT account. BBT charged him $8 to cash it.
BBT took almost half of my son's gas money. ALMOST HALF, from a struggling college student!!â?¨â?¨
I complained about it and they told me they were providing my son a service by cashing a check drawn on their own bank. Their own check, because he didn't have an account.
I said, "of course he doesn't have an account he has no job, no income. He's a college student and he lives with me" Made no difference to BBT! They NEEDED my son's money more than he did.
â?¨â?¨I looked into closing the account again but it very complicated to change banks.â?¨â?¨ I have a lot of direct deposits and payments.
My home and my RV are financed with BBT. They offered a Visa with no interest for 12 months on anything I purchase, so I applied.
My Visa was DECLINED because my son had 2 (two) LATE payments on a car loan that I co-signed for him almost two years ago! TWO LATE PAYMENTS! TWO!â?¨â?¨!!
This, after me being a customer for nearly 20 years and paying every payment on my house, RV and equity account (for over eight (8) years) exceeding $2,000.00 a month, on time, every time. I was never late and I never missed a payThank you for your feedback Is this review helpful?