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B+ MyBankTracker Rating

BB&T Summerville Oakbrook Branch

10105 Dorchester Rd, Summerville, SC 29485

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Lobby Hours
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Branch Phone Number (843)937-6760

BB&T Branch Customer Reviews

1 out of 5 stars
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  •  
    K
    Reviewed By khockett Mar 22, 2016

    worst customer service with a TON of random fees!!

    I misplaced my debit card, so i called to cancel and order another. $7.00 fee. They screw up my new debit card so I cannot activate it. I speek to someone, a very rude someone, $2.00 fee. The problem STILL wasnt fixed. I go into the bank to figure out how to fix the issue and get a new card. $5.00 fee for another new card. THEY called ME to fix my pin issue and charged me another $2.00. So i called back to have them fix the last 2 fees. They refunded me for only 2 of the fees, but charged me ANOTHER one for speaking to somebody. I called my branch bank to figure out why they continue to charge me and was told "anytime you want customer service from a person and not the machine we charge you" once my pending transactions post I will be switching banks. Save yourself the headache and dont even bother with these people. I have been bankimg with them for the last 9 years and have YET to have a pleasent experience.

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