BBVA Compass Bank Park Hill Branch
4115 East Colfax Avenue, Denver, CO 80220
North LocationGet Directions
BBVA Compass Bank Branch Customer Reviews
Reviewed By Kerry Aug 2, 2012
Incredible Ignorant Customer Service
I have been locked out of my online banking account 6 times in two weeks. Every time i call them, they read me their "script" and give me a temporary password which i change to a new password, but it has happened over and over where i can access it once, but the next day - locked out again! I have explained that i believe there is something wrong with the access to my account, but they insist it is user error. They have been rude, and will not do anything about this, except reset my password. Also, every time i call, i am on hold for 15 to 20 minutes. I am done with this bank. I am opening a new checking account at another bank today.Thank you for your feedback Is this review helpful?