BBVA Compass Bank Denton South Branch
729 Fort Worth Drive, Denton, TX 76201Get Directions
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BBVA Compass Bank Branch Customer Reviews
JTReviewed By John T. Aug 16, 2013
MADRID, MAD 28046
RE: Closing our Account
Dear SenÃµr Fernandez:
We have done business with the predecessors of Compass Bank for over 35 years. As the bank changed hands, there were always a few problems in the transition, but we always worked it out. However, when BBVA took over, the problems have been insurmountable. These are a few:
1. Constantly changing criteria so BBVA could nibble $ 20/month banking fees. The last straw was a 20 dollar nibble on one account with 5 figures in another having the same name.
2. Periodic failures to honor debit cards.
3. Improperly filed 1099 forms with a request for correction never received.
4. And last but certainly not least: removal of the popcorn machine from the lobby on Fridays.
We have canceled our three accounts after considerable trouble to remove all automatic deposits and withdrawals.
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