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B+ MyBankTracker Rating

BBVA Compass Bank Georgetown Branch

10 Spring Street, Suite 100, Georgetown, TX 78626

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Lobby Hours
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Drive-Up Hours
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Branch Phone Number (512) 942-4010

BBVA Compass Bank Branch Customer Reviews

1 out of 5 stars
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    T
    Reviewed By tblack4ever Dec 28, 2015

    Customer service is not their strong suite

    When I recently tried to open a checking account at this location I was astounded by the lack of professionalism by the bank manager. When I presented my payroll check to open my account, the manager wanted to put a full 7 day hold on my check. He refused to offer any other solution; in today's banking where a check clears the bank electronically in moments. He didn't offer to check on the issuing bank, or give me partial access to my money. He was also making a lot of unacceptable jokes about the situation and how foolish I was to think I could, and should be able to access my funds within a more reasonable time frame. I have never been so turned off by a business professional. I walked out and took my money with me. This is NOT full service banking in my opinion.

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