BMO Harris Bank Berwyn Branch
6655 West Cermak Road, Berwyn, IL 60402Get Directions
BMO Harris Bank Branch Customer Reviews
Reviewed By lisa v. May 8, 2013
I have closed on 6 houses in my history and never have had such an awful, drawn out experience as I have just trying to refinance with a bank--and BMO even had my original loan! I understand that mortgage (and I am sure refinance) rules have changed and tightened up since the "bank scandal." However, my banker wanted only to close the deal, gave me all kinds of erroneous information (copies of W-2 okay vs. real ones, don't need tax form, then that they need 2011 for sure when they needed 2012 etc. etc.) But I was told none of this until after the appraisal was paid. (It was so bad, I have excellent 800+ credit and was going to switch banks except the appraiser was not on its list so I would have had to pay the $500 twice--otherwise I would have!)
Re: questions not able to be answered--for example: My husband is not on the loan yet they insisted he had to sign papers but could not tell me what the papers were let alone what they meant I had to contact the title company directly to find out! And then, the closing, after my arranging it at his convenience at his main office and morning as requested, he wrote to tell me he would not be there despite setting the date two weeks in advance that he would "be downtown most of the day."
It was so awful thatâ??as frugal as I amâ?? I did not save $200 to have a direct mortgage with drawl from the bank because I would never switch my regular banking to this establishment. Sad as it could have just been my bank assistant but I am not willing to take a chance to find out (and what bank for working people closes most branches--if not all? 5?)
In fairness, I ask a lot of questions as want to know (via email so I have the answers in writing) but another bank sent me a simple one page list of what was needed, I had two exchanges and all was clear to me. If only I had not paid for that appraisal!Thank you for your feedback Is this review helpful?