BMO Harris Bank Schaumburg Branch
2401 West Schaumburg Road, Schaumburg, IL 60194Get Directions
BMO Harris Bank Branch Customer Reviews
Reviewed By Bears Jan 6, 2014
Dealt with manager(Nancy Ventrella) and have never been treated more professionally or with more empathy than she showed
I needed some advice about consolidating accounts and about managing my banking matters more efficiently .Thank you for your feedback Is this review helpful?
Reviewed By Matt Jun 18, 2012
Thoroughly professional and friendly.
I would agree that many of their banking products are not the most competitive: MMAs, home mortgages, savings accounts. However, I have always had consistently solid and knowledgeable customer service. Yes, the wait for a banker is often too long--especially on Saturdays.
Harris was especially great in the 1990s when longtime customers received free family photo every year and it was more connected to the individuals. I do miss this and I really dislike the BMO added to Harris. It looks stupid and sounds awful.
Despite this loss of connectivity, I always find competent bankers who go the extra mile for us.
I would agree that the online banking does seem down too often and the upgrade in the fall of 2011 was truly annoying in both having to re-enter information and also in the initial look and feel. It has improved though.Thank you for your feedback Is this review helpful?