BMO Harris Bank Schaumburg Branch
2401 West Schaumburg Road, Schaumburg, IL 60194Get Directions
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BMO Harris Bank Branch Customer Reviews
BReviewed By Bears Jan 6, 2014
Dealt with manager(Nancy Ventrella) and have never been treated more professionally or with more empathy than she showed
I needed some advice about consolidating accounts and about managing my banking matters more efficiently .Thank you for your feedback Is this review helpful?
MReviewed By Matt Jun 18, 2012
I would agree that many of their banking products are not the most competitive: MMAs, home mortgages, savings accounts. However, I have always had consistently solid and knowledgeable customer service. Yes, the wait for a banker is often too long--especially on Saturdays.
Harris was especially great in the 1990s when longtime customers received free family photo every year and it was more connected to the individuals. I do miss this and I really dislike the BMO added to Harris. It looks stupid and sounds awful.
Despite this loss of connectivity, I always find competent bankers who go the extra mile for us.
I would agree that the online banking does seem down too often and the upgrade in the fall of 2011 was truly annoying in both having to re-enter information and also in the initial look and feel. It has improved though.Thank you for your feedback Is this review helpful?