BancorpSouth Bank Highway 51 North Branch
5100 Highway 51 North, Senatobia, MS 38668Get Directions
BancorpSouth Bank Branch Customer Reviews
Reviewed By DWJW Feb 24, 2014
The customer service is terrible.
When we noticed charges on our debit card we knew we did not make, we notified the bank. The woman in charge was completely uninterested in helping us, and even tried to make us feel like idiots....asking if we are sure we didn't make the charges and just "forget". Even after we informed her that we went through our records before we notified them, she basically made it seem like she didn't want to do her job. When we asked if she would cancel the card, she said we could do whatever we wanted to do, it didn't make a difference to her. Later that day we noted another charge we did not make, AFTER she was supposed to have cancelled the card. The incompetence of this branch of Bancorpsouth is unbelievable.Thank you for your feedback Is this review helpful?