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B MyBankTracker Rating

Bank of America Grand And Diamond Bar Branch

1196 South Diamond Bar Boulevard, Diamond Bar, CA 91765

Valle Lindo Location

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Lobby Hours
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Branch Phone Number 800-622-8731

Bank of America Branch Customer Reviews

1 out of 5 stars
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    D
    Reviewed By daehanminwoo Feb 28, 2014

    Horrible.

    I opened up an account with Bank of America (BoA) last week and thought everything was fine until I noticed that my username for my online checking was coming up as error or username unknown. A little confused, I went to the BoA that signed me up and asked about the problem. They just told me to call the 1-800 number on the back of my debit card all the while I was depositing $2600. I called the 1-800 number to be on the phone for an hour and a half listening to a voice machine with no response from any customer representatives. I was a little frustrated so I decided to go to another BoA right before closing time to talk to one the people sitting at the desks. We sit down and go over my account and the lady that helped me literally tells me that the bank wants nothing to do with me. Now, super confused and irritated, I waited for the next day to go to the original banking branch that signed me up. They ended up sending me back home with a phone number to call. I call the number and the representative tells me my account has been closed. I asked why and they couldn't even give me any real details. I then asked why they took my money that I was depositing if they closed my account? The lady gave me another BS, accuse the language, answer and told me to wait 8 to 10 business days to get my money back. This is just RIDICULOUS. I am so happy BoA decided to close my account for me.

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