Bank of America Riviera Village Branch
1601 South Pacific Coast Highway, Redondo Beach, CA 90277
South Redondo LocationGet Directions
Bank of America Branch Customer Reviews
Reviewed By Mheinemann Feb 28, 2014
Online Statements Gone
My accounts were combined without notice. Only one account had any statement information. The other 2 accounts statements completely disappeared online retroactively for the past 12 months.. Customer disservice said "Too bad". They said accounts will be separated next month but that does not help recover the past missing statements. So much for my taxes.Thank you for your feedback Is this review helpful?
Reviewed By Jemille H. Aug 6, 2012
Really Really Bad Service!
I have been a banking and credit card customer of b of a and my experiences were so bad i wonder how i put up with b of a for so long. The name of the games there seems to be broken promises. I had responded to several promos offered for adding savings accounts or using credit cards and it was like pulling teeth to get them to honor their promises. It seemed their customer service people had a license to tell lies and break promises constantly. They bombarded me with letters and phone calls offering incentives to do more business with them, but whenever i added a service or account, suddenly they did not know anything about any promotion. In my town b of a had a monopoly and many people received such bad service they would drive 20 miles or more to do business with a different bank. I finally did this as well.Thank you for your feedback Is this review helpful?