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B MyBankTracker Rating

Bank of America 29th And Mission Branch

3250 Mission Street, San Francisco, CA 94110

La Lengua Location

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Lobby Hours
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not available
Drive-Up Hours
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not available
Branch Phone Number 800-622-8731

Bank of America Branch Customer Reviews

1 out of 5 stars
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  •  
    SG
    Reviewed By Sandy G. Jul 15, 2013

    Convenient Locations, Terrible Policies, Rude Treatment

    First, the good:
    - the branch locations and ATMs are in very convenient locations. If you live in Northern California, like I do, BofA can't be beat for locations.
    - I find the online banking to be tolerable to look at. I'm not saying it's great but it's a lot better than some banks I've seen. and that about sums up the good things

    Now, the bad:
    - if you have a problem, the bank staff are pretty much helpless.
    - I've been treated rudely when it was not at all deserved (not that it would ever be deserved).
    - I had an account closed with no warning, even though it was linked to my active accounts. This was my business account, so I only realized when I needed to deposit an account with my business name as the payee. They said I could re-open the account but they would need all the up-to-date "doing business as" paperwork. Ridiculous. If you've ever had a business, been busy and needed your money, you can probably relate to how awful it would be to redo that paperwork just to reopen an account at a bank you can't rely on. I opened a business account at another bank.
    - I'm always getting erroneous charges that I have to call about.

    Can't wait to close this account--darn those convenient ATMs! The ATM locations are the only thing keeping me and the ATMs are filthy so I will be closing the account soon.

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