Bank of America San Ramon Branch
3100 Crow Canyon Place, San Ramon, CA 94583Get Directions
Bank of America Branch Customer Reviews
Reviewed By Chang Nov 16, 2012
Horrible Bank of America Service
Bank of America: what can I help you?
Me: I received a letter from you that my business bank account will be closed. Is that a mistake? (fake laugh)
Bank of America: No that is correct we are closing your account.
Me: Why? we just open this account in October?
Bank of America: I don't know. you have to call this number with a this case number.
After 3 hours calling and leaving many messages.
Bank of America: Hi How can I help you?
Me: I was told my business account will be closed and why?
Bank of America: We do periodically review and we will close the account occasionally.
Me: So my account was reviewed and closed for no reason?
Bank of America: well there are couple reasons but I was never told the reason. I was just told these account will be closed then I sent out letter.
Me: so you don't why?
Bank Of America: Yes, I don't know.
Me: So all my other business account with you can be closed for no reason too.
Bank Of America: we review all our bank account and will choose to close some account. The bank just decided they don't want some account.
Me: do you know when it will be closed?
Bank Of America: No I don't know. You have to call the number on the letter.
Me: ........ (Very Angry).
After 1 hours Dialing again
Bank Of America: Hi how can I help you (cheerfully)
Me: You are closing my account for no reason, do you know why?
Bank Of America: Oh sorry. I don't know. You can call the following number.
Me: I already did and they didn't know.
Bank Of America: well we can't help you either (uneasy)
Me: OK. When the account will be closed?
Bank of America: Dec 27. This may change though. You have to call us to find out. We won't notify you.
Me: (.... Very Angry now.) So Can I use the money now before Dec 27.
Bank Of America: No You can't use your money until we mail it back to you?
Me: wait. So you close my account for no reason and holding my money hostage until 1.5 month later. So I can use my money for 2.5 month just becuz I choose open my account with you?
So is there anybodyThank you for your feedback Is this review helpful?