Bank of America Marathon Branch
5401 Overseas Highway, Marathon, FL 33050Get Directions
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Bank of America Branch Customer Reviews
EReviewed By eddbrew Feb 21, 2014
Expect to wait 1-2 hours just to simply deposit a check. They have never had more than 2 tellers at this location, one dedicated to the drive-thru and the other dedicated to in-house guests. The drive-thru gets more attention than the patrons in-house. Appointments are forgotten and not honored. My wife and I spent 2 hours each day of 3 days waiting to talk to someone about our account with no luck. Even after setting up an appointment twice we were forgotten and over-looked. I complained about this and nothing was done other than being told to wait longer. I don't schedule an appointment to wait 30 minutes after scheduled time to be told walk-ins were waiting before me and they would get taken care of first.Thank you for your feedback Is this review helpful?