Bank of America Rattlesnake Branch
4912 Tamiami Trail East, Naples, FL 34113
East Naples LocationGet Directions
Bank of America Branch Customer Reviews
PReviewed By PaulPaul Mar 17, 2015
I recently moved to Florida and wanted to be sure my account addresses and information was up to date. There was a line out the door for customers. The manager informed me there was a two hour wait to see a representative. So much for customer service. As a premiere customer, you would think they would like to keep my business. I will be moving to another bank.Thank you for your feedback Is this review helpful?
PReviewed By prchalifoux Dec 15, 2015
This branch is very poorly managed. Several times I was told I have to wait an hour or two for service. Today I went to the bank and after waiting in line was told the notary is not in today. The customer service experience at this bank is very inconsistent and unapologetic when they cannot provide services expected.
Bank of America is also having issues. A check I was depositing from BMW for $6,000.00 had to be held for over a week before funds could be made available. I was told by the customer service representative - the teller - that I could afford it.Thank you for your feedback Is this review helpful?