Bank of America Beechwood Branch
196 Alps Road, Athens, GA 30606Get Directions
Bank of America Branch Customer Reviews
Reviewed By AnnaB1981 Nov 7, 2013
Customer service is definitely terrible if you don't deal with a teller
I went in to ask questions regarding my account. Apparently I miscalculated by $2.00 and they immediately hit my account with a $35 overdraft fee. I asked if there was any way to forgive this charge and I was told no and that if I didn't bring the account up in 3 days they were going to charge me another $35.00! I usually don't have these issues balancing my account or make these kinds of mistakes. I don't have a history with overdraft charges. I told him I couldn't bring the account current before pay day. He said "Well, we will put you in collections then!" So I told him I will be in on payday to close my account. He seemed to be happy that I was upset which I thought rather strange since I don't even know him. Don't ever let Daniel help you if you go to that bank. He hates his job or hate people, not sure which.Thank you for your feedback Is this review helpful?