Bank of America Ansley Mall Branch
1674 Monroe Drive, N.E., Atlanta, GA 30324
East Side LocationGet Directions
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Bank of America Branch Customer Reviews
FReviewed By freeduck May 20, 2013
I was prompted to write this review after some infuriating experiences with other banks -- pnc bank for my auto loan, and first federal for my hsa account. I found myself saying the words "i never have this problem with bank of america". I have my checking, savings, custodial savings, and a credit card with them. I have also had a car loan and a mortgage with them and I've never had a problem with any of them. They clearly invest in technology -- their online bill pay is fantastic and their atms are plentiful and incredibly user friendly. I had to short sell my last house because of divorce and the whole process was surprisingly gentle and straight forward. There may be other banks that are just as good, but i feel I've taken bank of america for granted and may be a tad spoiled. I now expect to be able to use online banking for any type of loan (talking to you pnc), to be able to view complete transaction details and make quick payments online (still talking to you, pnc), to get replacements for expired cards mailed to me before they expire (that's you, first federal), to have payments post when they are received, and to have technology that actually works -- like being able to change my address online and have it apply to all of my accounts. As long as those things remain the same there is no possibility of me changing banks.Thank you for your feedback Is this review helpful?