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B MyBankTracker Rating

Bank of America Buford Main Branch

1500 Buford Highway, N.E., Buford, GA 30518

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Branch Phone Number 770-945-9536

Bank of America Branch Customer Reviews

1 out of 5 stars
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    EB
    Reviewed By Eva B. Aug 13, 2013

    A nightmare

    I withdrew cash at a teller station at Bank Of America on Buford Highway and ask for hundred dollar bills and that it be put in an envelope. I pulled the money out of the envelope partially and counted the bills before leaving the bank. Seven minutes later, I was at a SunTrust bank, where I filled a deposit slip for $3000.00 and handed the envelope to the teller. I commented that it was odd for one of the bills to be neatly folded considering the teller at Bank of America supposedly ran it through the machine. Well my curiosity was clarified when the SunTrust teller counted it in front of me and I was $100.00 short. I only had $2900.00. Since I counted the heads, and one bill was folded, thus I counted same bill twice. I went back to Bank of America and asked to see the Manager and explained what had transpired, armed with my deposit ticket I had filled from SunTrust and the $2900.00 in the exact form it was given to me. I was told by the Branch Manager I will get a call at close of business after the Teller's register has been balanced to determine if she is over by $100.00. I was not surprised when I got the call that the her register was ok. My frustration was that I could not get this Manager to understand that there was intent to defraud before the money was put in the envelope, that it why one bill was neatly folded, thus a Thief, which she is, will not leave the money in her register. This is the only bank of America I have been to that you need a ladder to see what goes on at the other side of a transaction. Please if my story can help just one person, my loss was worth it. Do not count your money in the envelope. On my part, I plan to sever ties with Bank of America; I do not feel protected, if their employees are not vetted.

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