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B MyBankTracker Rating

Bank of America Village Crossing Branch

7080 Carpenter Road, Skokie, IL 60077

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Lobby Hours
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Branch Phone Number 847-677-1250

Bank of America Branch Customer Reviews

1 out of 5 stars
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    S
    Reviewed By Settie Jan 21, 2014

    Argumentative and Uncooperative

    I've had 5 interactions with this branch. All related to notarizing documents to verify my identity. During the first conversation, the employee spoke over me, wouldn't let me finish a sentence, ignored my questions, argued with me and ultimately hung up on me. The second was a conversation with the branch manager which was pleasant and she was apologetic. The third was when I actually arrived at the branch to have papers notarized. The notary was kind and considerate. The fourth was when I needed another set of documents notarized and another argumentative individual did not listen to my question and assumed she knew what I wanted and transferred me to a notary. The notary (who was not the person I met when actually having the first set of papers notarized) refused to listen to what I was needed and indicated she could not notarize the documents for me. Needless to say, I will be going elsewhere.

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