Bank of America Topeka Boulevard Branch
700 Topeka Boulevard, Topeka, KS 66603
Downtown LocationGet Directions
Bank of America Branch Customer Reviews
Reviewed By joseph Dec 3, 2012
Jamie Esch, senior VP of Bank of America (BoA) told me he would call me the next day. Four days later he still had not called me. I reached out to him and reminded him he did not call me as he had promised and he acted like I was an inconvenience in his life. He acted like he could care less if I stayed a customer or not. In fact, he suggested if it bothered me so much that he did not return my call like he promised I could find a different bank. Rude with a capital R.
It is sad, especially for someone at his level that he has such a low regard for a customer. I have found similiar demeanor in other staff with BoA.
Please note, the reason for me communicating with a senior VP is because I have a premium checking account with BoA which is suppose to include unlimited check deposits. After I arrived to my branch to deposit a check, I was told there usually is a fee. What kind of world are we living in?Thank you for your feedback Is this review helpful?